FAQ

Where does KruCrown ship?

Throughout the United States

Do you ship to PO Boxes?

Yes

How long will it take to arrive?

Please allow for 3 business days for processing and 6-8 business days for shipping


What is your return policy?

Once an order has been shipped, we do not accept returns or exchanges.

How long does it take to process a return?

Please allow 2-3 days for processing

Are the products safe for my skin?

This product is used for hair only

I received the wrong pro

duct, what do I do?

Please contact customer service through the contact us page.

What forms of payment do you accept?

Visa, Master card, Discover, PayPal.

How can I check the status of my order?

 You will receive a tracking number once your product has been shipped

I placed my order but haven’t received an email confirmation. Help! Please contact customer service at KruCrown.com

Can we work together for an upcoming event / activation / cool thing I’m planning?

Yes! Please email us through the contact us page


How long do KruCrown products last?

12 months

Do you use preservatives in your products? Why?

This is our promise to you:

Our product was formulated with No Sulfates, No Parabens, No Phthalates, No Mineral oil, No Animal Testing, No Paraffin, No Synthetic Color,


Are your products safe for children?

Yes.

Are your products safe for use during pregnancy?

Yes


Are your ingredients safe?

Our product was formulated with No Sulfates, No Parabens, No Phthalates, No Mineral oil, No Animal Testing, No Paraffin, No Synthetic Color